Why are credit card details necessary?

The hotel requires your credit card details to guarantee your reservation ONLY (only exceptions are non-refundable reservations like Early Bird, Hot Deal or Advance purchase - always check policies to avoid misunderstanding). Your card will NOT be charged until your arrival. Nevertheless, hotels reserve the right to pre-authorize your credit card.

Usually the payment is on your check-out. Some hotels might ask for a method of payment upon arrival - whether it is cash, bankers cheque or credit card. 

Only if you fail to cancel your reservation in time (cancellation conditions are on Reservation Form, Reservation Summary and your Voucher) and do not arrive at the hotel, credit card will be charged with a cancellation fee - usually equal to the cost of the first night´s accommodation (written on confirmation Voucher you recieve). 

Most hotels accept all major credit cards, however, there are exceptions. You can see on the page of each hotel a list of the credit cards that are accepted by the hotel (right next to the photo of the building, bellow adress).

Please note that the Card CVV2/CVC2 is NOT a pin code (which is of course strictly confidental).

More information.


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